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Part Time Retail Sales Consultant





  • Have a passion for sales and a clear vision of the Spring Mobile ? AT&T brand by consistently being a friendly expert to every customer.




  • Model the behaviors expected of all Spring Mobile ? AT&T associates including a drive for results, high levels of maturity and professionalism, high service orientation, and clear commitments to diversity, inclusion, a respectful workplace, and integrity.




  • Engage in excellent customer service by identifying customer needs, making recommendations, overcoming objections and closing sales.




  • Provide a clean, organized store environment and backroom. Ensuring products and services are easy to see, understand and purchase.




  • Meet deadlines, be cooperative and have a flexible schedule.




  • Show professionalism and enthusiasm by working well with others and delivering great team results.




  • Demonstrate a strong commitment to customers.?




  • Answer phone calls promptly, friendly and professionally




  • Recognize potential theft/loss and fraudulent situations, and provide personal customer service to deter theft.




  • Assist in checking shipments for discrepancies/shortages as requested by store manager.




  • Be engaged in company sales initiatives and programs.




  • Attend weekly district call.??




  • Obey all policies and procedures.




  • May be required to wear a uniform, must meet dress code requirements.




  • Available 30-40 hours per week.




  • Report directly to Retail Store Manager.




  • Be capable of working both opening and closing shifts.




  • Be capable of working holidays, weekends and flexible retail hours.




  • Be capable of standing for long periods of time.




  • Be capable of completing all task items completely, accurately and on time.




  • Be capable of operating a personal computer, wireless equipment, and copier.




  • Be capable or working in other locations as dictated by business demands.




  • Other duties as prescribed by the Retail Store Manager.









  • Creating Collaborative Relationships- Working effectively and cooperatively with others; establishing and maintaining good working relationships with others outside of his or her own functional area.




  • Managing Work- Effectively managing his or her own and others? time and resources to ensure that work is completed efficiently.




  • Must be at least 18 years old.




  • High school diploma or GED required.




  • Previous retail or customer service experience preferred.




  • Previous wireless experience preferred.




  • Demonstrate clear communication in listening, writing and speaking.




  • Expert customer service skills required.




  • Ability to multi-task in a fast paced, rapidly changing environment and under demanding time constraints.




  • Consistently demonstrates a commitment to Spring Mobile policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.




  • Ability to walk; sit for long periods of time; use hands and fingers to handle small objects, or feel objects or controls; reach and stretch with hands and arms; balance; stoop; kneel and crawl under desks or in confined spaces; talk and hear.? Specific vision abilities required; close vision, distance vision, color vision, peripheral vision, depth, the ability to look at the computer screen for extended periods of time. In addition, the employee must regularly lift and/or move up to 30 pounds.







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